THE CLIENT: Wick Companies, L.L.C.
THE INDUSTRY: Commercial Real Estate
Wick Companies, L.L.C. is a commercial real estate development company in Woodbridge, New Jersey. Wick develops, leases and manages its own portfolio of commercial, industrial and retail space throughout New Jersey. Wick has been a managed services client of HBK IT since 2014.
When Wick first began a relationship with HBK IT, they felt that their needs were not being fully met with their existing provider. Though the existing provider was skilled and professional it was not equipped to meet Wick’s increasing needs for 100% uptime and helpdesk support. They were continuing to grow and were facing having to replace some of their technology infrastructure.
HBK IT began with a complete replacement of their server and migrating all of their data all with minimum downtime. HBK IT also migrated their e-mail and calendar to Microsoft Office 365 to facilitate better collaboration with the Microsoft Suite of products. In addition, to protect their sensitive data, a comprehensive backup and disaster recovery solution was implemented to create both on-site and off-site data replication with fast recovery options.
All of these services and projects were finished off with HBK IT’s comprehensive managed services plan which provides proactive and reactive network support, help desk and technology consulting on a regular basis. Wick Companies is now better positioned and more agile to grow in the future with a modern technology infrastructure and team behind them.
Since starting with HBK IT our productivity has increased greatly. It’s refreshing that everything simply works now, and when it doesn’t there is someone on the other end of the phone to take our call and get our issue sorted out. We interviewed several IT firms as part of our search. HBK IT wasn’t the cheapest or the most expensive, but they seemed to be the best fit, most knowledgeable and most responsive. We have been very happy with HBK IT.
– Vice President, Wick Companies